Psychologists, counsellors, and psychiatrists provide individuals with resources and strategic plans to address emotional challenges and mental health conditions. Understanding the differences between these professions can help you identify which type of professional may best suit your needs. Psychologists are registered with AHPRA under the Psychology Board of Australia. To gain registration, they must complete a minimum of five years of accredited academic study, followed by a one-year internship, and successfully pass the National Psychology Exam. Psychologists are qualified to conduct psychological assessments and deliver evidence-based therapies. They are also recognised Medicare providers and can offer therapy sessions that may be eligible for reimbursement through private health insurance. Counsellors are accredited by professional bodies such as the Australian Counselling Association (ACA). They offer therapeutic support for personal, emotional, and social challenges, and may also work with private health insurers to provide rebates for sessions, depending on coverage. Psychiatrists are medical doctors registered with AHPRA. They specialise in diagnosing and treating complex and severe mental health conditions using a combination of medication and psychotherapy. Their services are often subsidised by Medicare or private health insurance.

Before your sessions begin, you will be asked to complete intake and consent forms, which include information about privacy and confidentiality. Ahead of your appointment, it can be helpful to consider what you would like to get out of psychological support. If you're unsure about your goals, you might find it useful to reflect on the ‘Miracle Question’: If a miracle occurred and your main concerns were resolved, what would be different in your life? Thinking about this can help clarify your goals, needs, and what you hope to change or achieve through therapy.

Attending your first session with a psychologist can be daunting, and it is very normal to feel nervous and even anxious about doing so. We will ensure a comfortable and supportive experience, taking time to understand your background and what led you to seek help. We will also discuss the confidentiality agreement and answer any questions about potential treatment.

During your initial consultation, we will work with you to discuss the number and frequency of sessions, in alignment with your overall treatment plan. Assessments usually take approximately 5 sessions, including initial session, assessments, interpretation of results and action planning.

Active participation and a collaborative approach with your psychologist will help you get the most out of your sessions. Some treatments may include activities or strategies to practise between appointments, and keeping brief notes on these experiences can support your progress. To maximise the benefits of your sessions, try to choose a time and space where you can be fully present and free from distractions.

If you have Medicare, you may be eligible for rebates under the Better Access initiative. To access this support, you will first need a referral from your GP, known as a Mental Health Care Plan (MHCP). Most GPs require a longer (double) appointment to complete the plan, so it’s a good idea to check with your medical practice and book accordingly.

If you have private health insurance, many policies cover psychology sessions under extras or ancillary cover. You would need to check your specific policy to see if psychology is included and what the coverage limits are. For example, how many sessions per year and the maximum amount covered.

Our programs are designed not just to inform, but to transform. Here is what makes them worth your time and resources. Built on real experience: Grounded in psychology and global HR consulting, we understand what truly drives people and performance. Proven learning framework: We use evidence-based models like the 70-20-10 approach to support learning that’s practical, social, and formal, ensuring deep skill development. Ongoing support: Learning may continue beyond the session with customised follow-ups, including wellness coaching and strategic consulting—to embed knowledge and drive real behavior change. Personalised journey: Whether you're looking for a single impactful workshop or a long-term development plan, we tailor every step to your team’s needs and culture.

Wellness sessions are offered in a 1:1 format, available in person, online, or via phone, based on the client’s preference. Please note that these sessions are not covered by Medicare. Consultation services can be delivered to groups directly involved in the topics related to the training. If necessary, additional consulting services may be provided at a daily rate, depending on the scope of the project. For further details, please contact us. We would be happy to discuss the most suitable options for your team.

Training can be delivered at the client's site, or if preferred, we would be happy to recommend alternative locations for your consideration. Kindly note that any costs related to the venue and catering will be covered directly by the client.